Zoho products are slowly becoming mainstream, from the most popular Zoho CRM to the all-inclusive Zoho One Suite. The feature offering, support, and pricing features make Zoho products attractive to any sized company.

Custom Software Lab has been working with companies to automate manual tasks and connect systems for decades, we use the best possible tool to meet the clients needs considering all of the following:

  • Existing IT infrastructure
  • Budget
  • Scalability
  • Long-term management needs
  • Time to delivery

Zoho offers a unique proposition where the tools offer a great deal of customizability out of the box and their powerful APIs and Widgets can complete the solution needed.

Not every client is a perfect candidate for Zoho products but most should consider what Zoho has to offer before moving to larger and more custom complicated solutions.

Zoho Products have powerful features that need technical know-how to enable correctly, this is where CSL engineers come in, working with Zoho for years and getting certified on their products has given us a good understanding of how Zoho products operate.

Deployment is yet another important area that is usually not very well planned, years of data in legacy systems need to seamlessly move to Zoho on the cloud for the implementation to be successful. We have extensive experience in Zoho APIs to make this possible.

Picking the right Zoho offering from the 100s of options on offer is yet another area where CSL can help. Customers often get lost in the long list of products that can look pretty attractive and lose sight of the problem at hand and the migration that would be required for each Zoho tool. CSL can advise on each tool’s type of migration strategy, deployment steps, and pitfalls so the customer can make a well-informed decision.

Employee training is probably the most important area thats mostly neglected, CSL training teams that work on custom software rollouts are ideal for Zoho rollouts as well. We hand hold each employee and create a transition plan for them to relate their old software with the new Zoho tool they are migrating to, this often means less time spent on confusion and a pleasant rollout experience for the entire organization.

Long-term support is yet another area where customers lean on us to ensure they get timely responses to problems and new initiatives. A dedicated account manager works with our customers to advise on problems, help in data imports/exports, train new hires, introduce new Zoho offerings and customize the tool to meet the clients changing business environment.

CSL is a Zoho partner, we promote, deploy, train for and customized Zoho products for clients where we find Zoho to be a good match, contact us for a free evaluation.

Success stories

45%

Increase in conversions

Zoho CRM integration with lead source tracking and custom workflow setup

40%

Increase in productivity

Zoho One setup including Books, Inventory and CEM. Custom workflows, reportings, templates and alerts.

30%

Increase in conversions

TLM Quality Management Software – Zoho CRM integration, custom widgets, texting and workflow setup.